GE spin-out SmartAssist.io raises $5M Series A for its AI-based customer service platform

 Last November, GE acquired the AI-centric startup Wise.io to bolster its machine learning capabilities. While Wise.io’s core competency was in machine learning, its main product focused on helping enterprises manage customer service requests. GE has now spun out Wise.io in a new company, SmartAssist.io, which will continue to expand the service and work with existing customers. Read More

Hustle scores $8M to kill telemarketing with personalized texts

 No one picks up the phone and everyone gets too much email. If you want to contact people for fundraising, a political campaign, or marketing, texting is the way to go. But a generic mass text is more like spam than a convincing conversation. Hustle lets you personalize every message and turn it into persuasive one-on-one dialogue. Like CRM for SMS, organizers can assign lists of contacts to… Read More

Helpling, Rocket Internet’s home services company, picks up investment from Unilever Ventures

 Helpling, the Rocket Internet-founded company that lets you book a range of home services online, has raised further funding. This time around, the undisclosed backing — which I understand to be “several million” Euros — comes from Unilever Ventures, the venture arm of Unilever, in what can undoubtedly be described as a strategic investment. Read More

Dear Floyd Mayweather, you’re why the SEC exists

 Dear Floyd Mayweather: While perusing Facebook, I chanced across your post drumming up interest in the upcoming Stox initial coin offering (ICO). I understand your motivations in wanting to diversify your portfolio of investments, but I caution that your actions are reckless and potentially financially damaging to you and your fans. Read More

Node raises $10.8 million to find you better sales leads

 The first step of any salesperson is to figure out who to pitch, but some of them are wasting time targeting the wrong prospective clients. That’s the premise behind Node, a startup that says its platform uses artificial intelligence to find sales leads. In “stealth mode” for the past 2.5 years, the company is now announcing a $10.8 million venture financing round led by… Read More