FirstVet swipes $6M to expand its pet advice telehealth service

Pet services can be serious startup business. Witness the likes of dog walking startups Rover and Wag, for example. At the same time digital health is a major area of interest for entrepreneurs, thanks to reliable demand meeting tech’s disruptive potential.

Well, Sweden’s FirstVet is dabbling in both — offering remote video consultations and advice for pet owners wondering if they should worry about their furry friend’s latest bout of coughing/sneezing/vomiting, or whether that chocolate bar the dog snarfed when you weren’t looking is a cause for real concern.

As the name suggests, the niche FirstVet is looking to carve out is a pretty specific one — focused on first layer pet owner concerns which essential boil down to asking a qualified professional whether you really need to take Fido to the vet or not. So it’s main competitor is probably Google search.

“We are a supplement to physical clinics rather than a substitute to them,” says CEO and co-founder David Prien. “The most common problems we help pet owners with are gastrointestinal questions, wounds, skin/fur/ears. Our main objective is to be the natural first point of contact for pet owners.”

True to his word, a note on FirstVet’s website warns prospective customers: “If your pet is acutely ill or severely wounded you should always seek veterinary care immediately.”

“We really don’t want to be the party that pet owners turn to in real emergency cases and always refer them directly to physical vet clinics, we always make the medical journals available for both the clinic receiving the referral and pet owner directly after each consultation,” adds Prien.

The startup launched in 2016, and now claims around 60,000 registered users in its home market of Sweden — saying it’s answered close to 4,500 calls after slightly over a year on the market. Business has been growing 25 per cent month over month, it adds.

Prien says the price point for the service is set at about 30-40% of the starting fee for a physical vet visit in the market.

Which is still 30-40% more expensing than Googling symptoms — i.e. assuming you’re happy to ignore the risk of the free info you found online being entirely bogus.

While FirstVet intended to offer a b2c service, its route to market has been via partnerships with insurance companies who offer the service to their customers as a way to potentially reduce the risk of more major pet insurance payouts, or as a touchpoint for reaching pet owners who don’t have insurance cover and thus could be persuaded to sign up.

“What happened was that we quickly found that it made sense to collaborate with the insurance companies since it saves money for both them and the end customer,” says Prien. “The service is very popular amongst un-insured pet owners as well, and the share of uninsured pets using the service corresponds with the insurance penetration for each market so far.”

“We have collaborations in place with all eight active insurance companies in Sweden (where the insurance penetration is about 80%),” he adds.”And are currently launching new collaborations with three Finnish insurance companies as we speak.”

FirstVet is announcing a €5.1 million (~6M) Series A today, led by Creandum with participation from existing angel investors — which is says include experts in the telemedicine space.

The funding will be used for business growth and additional market expansion in Europe, with Norway and Denmark slated as “coming soon”. It says its plan is to launch into all the Nordic countries — along with “key European markets” that have high rates of pet insurance.

“Our aim to launch in at least one central European market during 2018,” adds Prien.

Asked whether it’s taking a cut of vet visit fees for any referrals, he says not in its home region. Though his response to this question leaves a bit of wiggle room in markets where veterinary services have not been so consolidated.

“In the Nordics it’s very important for us to be independent from the big clinical actors, as they have consolidated the markets very quickly and driven the price levels. This way we can always refer the pet owner to the right veterinarian without having any other incentive than giving the right advice at the right time to all pet owners,” he tells TechCrunch.

FirstVet could face a competitive squeeze from on-demand vet startups which are operating in some European markets — such as the likes of UK startup PawSquad — which can send a qualified veterinarian to check out your pet at home. And does also offer its own 24/7 remote vet consultation option, including via video or text chats.

But Prien suggests FirstVet’s model offers pet owners the advantage of impartial advice — since it’s not incentivized to generate a physical vet visit in cases where this can be avoided. Whereas home visit services might want to encourage visits to to grab a bigger fee.

“To have a truly independent source to turn to, no matter the time or place/if you’re insured or not, really provides great value for pet owners,” he argues. “Given that the market is fully privatized, we strongly believe that it is important not to make this type of service ‘dependent on the incentive of actually generating a physical vet visit when it potentially could be avoided (as many pet owners perceive vet visits as quite stressful, time consuming and expensive).”

While it’s still early days for FirstVet, and it’s focusing on market expansion, Prien says it is also looking into ways to expand the services it can offer pet owners by creating DIY tests which they could carry out to help with remote diagnostics.

“We’re currently in the very beginning of developing self-tests for pet owners to conduct from home together with a partner as well, that indicate super interesting results,” he adds.

Toss, Korea’s top payment app, raises $40M from Sequoia China and Singapore’s GIC

The largest payment app in South Korea, Toss, has pulled in $40 million in fresh investment from Singapore sovereign wealth fund GIC and Sequoia China.

The deal for Viva Republica, Toss’s parent company, comes just over a year after it raised $48 million from payment giant PayPal and others. There’s no valuation for this newest round, but we do know that it is a ‘bridge’ intended to bring new investors in and help accelerate the business for a large raise further down the line. (It is also the first Korean investment for both GIC and Sequoia China.)

Not that the business seems to need much more impetus for acceleration, growth is already strong. Viva Republica says that Toss’s registered user base has doubled over the past year to each eight million consumers, while it claims the app is processing $10 billion in transaction volume per month. The company forecasts that its annual transaction run rate will surpass $18 billion.

Back in 2016 when we reported on the PayPal -backed round, founder and CEO SG Lee — a dentist until he saw the potential for a mobile payment service — told us that Toss had begun to introduce additional services beyond peer-to-peer payments. That’s included consumer financing products, like loans, micro-insurance and cross-border payments.

Toss doesn’t have Korea to itself, its main rival is Kakao, the country’s most popular messaging app. In recent times Kakao, a $7 billion company, had opened business units in a range of industries including ride-hailing, content and payment. Its Kakao Pay business is backed by Alibaba, and it plugs into Kakao the chat app to allow peer-to-peer transfers with other consumer finance services.

Lee, the Viva Republica CEO, previously said he doesn’t fear Kakao since in his mind it is creating a b2b business while Toss is focused wholly on the consumer experience. Now it has a couple more seasoned backers in its corner too, courtesy of this new investment.

YC alum Modern Health, a startup focused on emotional wellbeing, gets $2.26M seed funding

About one year ago, a note from a CEO thanking his employee for using sick days to take care of her mental health went viral. It was a reminder to Alyson Friedensohn of what she wants to accomplish with Modern Health, the emotional health benefits startup she founded last year with neuroscientist Erica Johnson.

“We want that to be normal. We want the email she sent to be normal, to be able to be that open,” Friedensohn tells TechCrunch.

Modern Health, a Y Combinator alum, announced today that it has raised $2.26 million in seed funding for hiring, accelerating the development of its healthcare platform and growing its network of therapists, coaches and other providers. Offered as a benefit by companies, Modern Health’s services are meant to improve employee well-being and retention rates. The round was led by Afore, with participation from Social Capital, Precursor Ventures, Merus Capital, Maschmeyer Group Ventures, Y Combinator and angel investors.

Friedensohn, Modern Health’s chief executive officer, says several employers have already signed up for its platform, which includes services like counseling and career and financial coaching. One of its newest customers, human resources startup Gusto, hit a 43% utilization rate of its services, including connecting employees to coaches and therapists, among registered users just four days after it began offering the platform. 

The startup is especially proud of the fact that Modern Health’s team is currently all female and Friedensohn wants to parlay their points of view into services that address issues affecting women. For example, the platform already works with providers who specialize in postpartum depression and infertility.

“People don’t talk about what working moms are dealing with and countless things like that,” says Friedensohn, who previously worked at health tech companies Keas and Collective Health. “People don’t want to talk about it because they are worried it will jeopardize their careers, but it makes a difference.”

Several other tech startups are working on mental health care platforms for employers to offer as a benefit, including Ginger.io, Lyra Health and Quartet, which have all have received significant amounts of funding from prominent investors. The space is especially important, given the alarming rise in the United States’ suicide rate and the fact that about 6.7% of all adults in the U.S. have experienced at least one major depressive episode.

One of Modern Health’s priorities is to reach employees before they hit a crisis point. Since many people are daunted by the idea of therapy, the platform connects them to coaches instead to focus on specific issues, like their careers, or overall emotional wellbeing. This helps referrals, Friedensohn notes, because it makes the service feel more approachable.

“They can say to friends, I have this awesome Modern Health coach, versus saying I have a therapist, so it’s way easier for people to engage,” she says.

Modern Health also makes its services more accessible by offering several ways to use the platform: texting, video calls or, for people who don’t want to talk to a therapist or coach yet, meditation apps and other digital tools created by the company. Friedensohn adds that it’s not uncommon for people to write essays on their sign-up forms when registering because it’s the first time they’ve been able to unload their problems.

“People like that it’s coaching,” she says. “What we found is that by focusing on that point, the biggest thing is lowering the barrier to entry, so that people who are depressed are also comfortable reaching out.”

Marketing startup Influential raises $12M from WME and others

Influential announced today that it has raised $12 million in Series B funding.

The funding came from existing investors Capital Zed, ECA Ventures, Paradigm Talent Agency, ROAR and Tech Coast Angels, as well as from Hollywood agency WME .

Just a couple weeks ago, Influential said it was working with (and had raised money from) WME. The agency is the first to try out a new Influential product called Talent Pro, which gives agents access to social data around a broader pool of talent.

Influential founder and CEO Ryan Detert said the product will allow WME — and, in the future, other agencies — to sweeten endorsement and promotional deals with more data and to “take an A-list celebrity… and now surround that person with 10 lookalike influencers who are not celebrities themselves.”

One of Influential’s big selling points is its use of artificial intelligence (it’s a developer partner with IBM Watson) to help brands and marketers find influencers who would be a good fit for their campaigns. However, Detert acknowledged that selling access to social media influencers is starting to feel overhyped — as he put it, “People think of influencer marketing sometimes as a four-letter word.”

But in Detert’s view, influencer marketing is just one “tactic” that Influential supports: “We consider ourselves more of social intelligence and activation company.”

And in fact, Influential already offers a social intelligence product that helps customers get a broader understanding of things like the broader competitive landscape.

Detert also said Influential is working to measure the impact of brands’ social media campaigns, so that when they pay an influencer to make a promotional post, they “can actually map back that not only [the consumer] saw it, but that they engaged with it to make a real-world decision — walking into a location, buying a product in a grocery store.”

The company has now raised a total of $26.5 million.

Tableau gets AI shot in the arm with Empirical Systems acquisition

When Tableau was founded back in 2003, not many people were thinking about artificial intelligence to drive analytics and visualization, but over the years the world has changed and the company recognized that it needed talent to keep up with new trends. Today, it announced it was acquiring Empirical Systems, an early stage startup with AI roots.

Tableau did not share the terms of the deal.

The startup was born just two years ago from research on automated statistics at the MIT Probabilistic Computing Project. According to the company website, “Empirical is an analytics engine that automatically models structured, tabular data (such as spreadsheets, tables, or csv files) and allows those models to be queried to uncover statistical insights in data.”

The product was still in private Beta when Tableau bought the company. It is delivered currently as an engine embedded inside other applications. That sounds like something that could slip in nicely into the Tableau analytics platform. What’s more, it will be bringing the engineering team on board for some AI knowledge, while taking advantage of this underlying advanced technology.

Francois Ajenstat, Tableau’s chief product officer says this ability to automate findings could put analytics and trend analysis into the hands of more people inside a business. “Automatic insight generation will enable people without specialized data science skills to easily spot trends in their data, identify areas for further exploration, test different assumptions, and simulate hypothetical situations,” he said in a statement.

Richard Tibbetts, Empirical Systems CEO, says the two companies share this vision of democratizing data analysis. “We developed Empirical to make complex data modeling and sophisticated statistical analysis more accessible, so anyone trying to understand their data can make thoughtful, data-driven decisions based on sound analysis, regardless of their technical expertise,” Tibbets said in a statement.

Instead of moving the team to Seattle where Tableau has its headquarters, it intends to leave the Empirical Systems team in place and establish an office in Cambridge, Massachusetts.

Empirical was founded in 2016 and has raised $2.5 million.

Amino raises $45M for to bring fan communities to smartphones

Amino has raised a big Series C round of funding — $45 million from GV, Venrock, Union Square Ventures, Goodwater Capital and Time Warner Investments, with Hearst Ventures joining as a new investor.

Co-founder and CEO Ben Anderson has described Amino as an way to help people who have “passionate niche interests” find others who feel the same way, via smartphone apps.

The company started out with apps focused a handful of topics like K-pop, anime and Doctor Who, but it later added the ability for anyone to launch a new community in the main Amino app, and there are now more than 2.5 million communities.

Of course, some of these communities are more active than others, and there’s some overlap between them — but Max Sebela, who’s general manager for Amino’s English-language apps, said there’s less than you might think, because “each interest is actually a universe of micro interest.” For example, there might be one community focused on sharing strategy and tactics around the video game Overwatch, while another might revolve around sharing Overwatch fan art.

Ultimately, Sebela said it’s up to the founders and leaders of each community to decide what the community wants to focus on, and which product features they want to use to enable that. Meanwhile, Anderson said Amino is constantly tweaking its algorithms to make sure it’s surfacing the best communities for each user.

“Instead of one big, blue ocean, we provide a million lakes and help you find the exact right one,” he added.

Perhaps even more impressive than the number of communities is the amount of time the average user spends in Amino — more than 70 minutes per day.

One of the initial inspirations for the startup was a real-world anime convention, and Amino getting closer to that experience with the addition of features like live voice and video chat, as well as the screening room, where you can watch videos with other users.

During our conversation, Sebela opened up one of the K-Pop communities on his phone and was quickly able to listen in on a chat room where multiple users were singing along together. (Sadly, we didn’t join the singing.)

“The technology not super unique,” Anderson acknowledged. “What makes it really special is, I can voice chat with my friends on a lot of idfferent networks, but here I can hop in and join a voice chat with 10 Harry Potter fans who I may not know in my real life.”

While these features are already live, Anderson said they’ve been “downplayed” while Amino tests them out and works out the kinks. Now it’s ready to put them “front-and-center” in the app.

Amino has now raised more than $70 million in total funding.

It’s also been testing out ways to make money, which Anderson said will occur primarily through a subscription service — though apparently it’s too early for him to offer more details.

Kry bags $66M to launch its video-call-a-doctor service in more European markets

Swedish telehealth startup Kry has closed a $66 million Series B funding round led by Index Ventures, with participation from existing investors Accel, Creandum, and Project A.

It raised a $22.8M Series A round just over a year ago, bringing its total raised since being founded back in 2014 to around $92M.

The new funding will be put towards market expansion, with the UK and French markets its initial targets. It also says it wants to deepen its penetration in existing markets: Sweden, Norway and Spain, and to expand its medical offering to be able to offer more services via the remote consultations.

A spokesperson for Kry also tells us it’s exploring different business models.

While the initial Kry offering requires patients to pay per video consultation this may not offer the best approach to scale the business in a market like the UK where healthcare is free at the point of use, as a result of the taxpayer funded National Health Service.

“Our goal is to offer our service to as many patients as possible. We are currently exploring different models to deliver our care and are in close discussions with different stakeholders, both public and private,” a spokesperson told us.

“Just as the business models will vary across Europe so will the price,” he added.

While consultations are conducted remotely, via the app’s video platform — with Kry’s pitch being tech-enabled convenience and increased accessibility to qualified healthcare professionals, i.e. thanks to the app-based delivery of the service — it specifies that doctors are always recruited locally in each market where it operates.

In terms of metrics, it says it’s had around 430,000 user registrations to date, and that some 400,000 “patients meetings” have been conducted so far (to be clear that’s not unique users, as it says some have been repeat consultations; and some of the 430k registrations are people who have not yet used the service).

Across its first three European markets it also says the service grew by 740% last year, and it claims it now accounts for more than 3% of all primary care doctor visits in Sweden — where it has more than 300 clinicians working in the service.

In March this year it also launched an online psychology service and says it’s now the largest provider of CBT-treatments in Sweden.

Commenting on the funding in a statement, Martin Mignot, partner at Index Ventures, said: “Kry offers a unique opportunity to deliver a much improved healthcare to patients across Europe and reduce the overall costs associated with primary care. Kry has already become a household name in Sweden where regulators have seen first-hand how it benefits patients and allowed Kry to become an integral part of the public healthcare system. We are excited to be working with Johannes and his team to bring Kry to the rest of Europe.”

As well as the app being the conduit for a video consultation between doctor and patient, patients must also describe in writing and input their symptoms into the app, uploading relevant pictures and responding to symptom-specific questions.

During the video call with a Kry doctor, patients may also receive prescriptions for medication, advice, referral to a specialist, or lab or home tests with a follow-up appointment — with prescribed medication and home tests able to be delivered to the patient’s home within two hours, according to the startup.

“We have users from all age groups. Our oldest patient just turned 100 years old. One big user group is families with young children but we see that usage is becoming more even over different age groups,” adds the spokesman.

There are now a number of other startups seeking to scale businesses in the video-call-a-doctor telehealth space — such as Push Doctor, in the UK, and Doctor On Demand in the US, to name two.

Binance, the world’s largest crypto exchange, plans $1 billion investment fund

The upstarts of crypto aren’t just aiming to disrupt the startup status quo, some are rivaling traditional venture capital investors, too. That’s particularly evident today after Binance, the world’s largest crypto exchange based on daily trade volumes, announced a $1 billion fund to back blockchain and crypto startups.

The ‘Community Influence’ fund, which will be denominated in Binance’s BNB coin, will be aimed at nascent startups and also funds themselves, Ella Zhang — who heads the Binance Labs division — revealed today in an online web broadcast held today in Chinese. For fund of funds investments as an LP, Binance is looking to back funds with at least $100 million in capital and, of course, a focus on blockchain and crypto.

The firm will also launch a Binance Ecosystem Fund which it said will include 20 partners. A Binance spokesperson told TechCrunch that further details of both initiatives will be released soon.

Data from Coinmarketcap.com ranks Binance as the world’s most active crypto exchange, with over $5 billion of crypto traded in the past 24 hours at the time of writing. The company calls Hong Kong home but it is in process of relocating to Malta, where it has been welcomed by regulators after it was forced out of Japan when regulators cracked down on its business.

Catch Binance CEO Changpeng Zhao at TechCrunch’s blockchain event on July 6

This isn’t Binance’s first run at investment, it has already made deals via its Labs division, which was unveiled earlier this year and is described by Zhang as a “social impact fund.” It led a $30 million investment in MobileCoin — a startup that’s advised by Moxie Marlinspike, the founder of encrypted messaging app Signal and Open Whisper Systems — and it is establishing an incubator that will nurture ideas and young projects with financial backing and mentorship.

The company revealed today that its first incubation project will be Dache Chain, a new blockchain-based ride-hailing service in China. The company is already getting hype because one co-founder is Chen Weixing, the CEO of app development startup Funcity who initially founded Kuaidi Dache, a Chinese ride-hailing startup that eventually became Didi Chuxing, the country’s dominant service that forced Uber’s exit from China.

“This project will utilize blockchain technology to redesign the relationship between the interests and power of entrepreneur, labors, consumers, investors, and organizers. Dache Chain will establish a community ecosystem with value anchoring, and it is expected to achieve a pure shared ecosystem and solve the problem of unfair distribution of productivity and wealth,” Binance said in a statement.

Binance also revealed that, besides MobileCoin, it has made investments in smart contract startup Oasis Labs, verification service Certik, and crowdfunding platform Republic.

This initiative is another example of a major crypto company using its wealth to become an investor and grow its platform through deals with younger companies. I wrote about the trend earlier this year, and since then we’ve seen some notable vehicles emerge including the Ethereum Community Fund, Ripple’s Xpring initiative and EOS-creator Block One’s $1 billion commitment, which has birthed multiple funds that cover some $600 million.

Note: The author owns a small amount of cryptocurrency. Enough to gain an understanding, not enough to change a life.